Promote communication in health, social care Essay

Learning outcomes offspring 1Understand why efficient conference is great in the pasture repairting1.1 Identify the unlike reasons people communicate.The main reason we communicate is beca wasting disease we want or shoot whatsoeverthing.This may be for comfort We may require something for our comfort in the form of food or drink, keeping warm or cool, the use of the toilet, bathing etc. or emotional comfort. Exchange of schooling We may contract to give or receive information about ourselves and the choices we may wishing to make. Expression of our emotions We communicate our emotions so that the people around us hump how we feel and how to nurse us whether we are happy, sad or s do byd.Communication may be verbal, non-verbal, formal or informal. All converse should remain confidential on a need to last foothold whatever the type of colloquy that has taken place.1.2 Explain how communication affects relationships in the work setting.Communication plays a vital r ole in the care of an case-by-case. I need to know what I am required to do at each expediency substance abusers call. This information is communicated to me in a variety of unlike ways. The service user may make known me, it is written in the care plan and in the assessment when a package is taken on. I may speak to family members or be left nones by family or other carers. If a service user is unable to communicate verbally they may gestureto me to let me know what they need or how they feel. Effective communication helps to build a swear relationship which allows care to be successful.Communication between carers is very important as we need to make sure that care is continuous and we work as a team. Discussions about how a service user likes their care, how difficulties cease be overcome, safeguarding and general tips empennage and should take place via the appropriate forum. Without this communication the care team cannot function at its best. A levelheaded functional relationship with open communication will lead to a good level of care for our service users.Communication from contention managers is vital for me to give out my role well. I need to be aware of situations that pull in occurred and the outcomes so that I can give the best care achievable to my service users. As a senior carer I also need to be able to communicate well with my team of care workers. If information is not passed on this can lead to failures in the care we provide.Outcome 2 Be able to meet the communication and language needs, wishes and preferences of individuals.2.1 demonstrate how to establish the communication and language needs, wishes and preferences of individuals.2.2 Describe the factors to consider when promoting effective communication. I need to be clear of the subject that I am communication.I need to know the person has the ability to understand what I need to communicate I need to know if I need individual to interpret for me.Is there any way that I need to line up my communication for the individual I need the environment to be fittingDoes the individual need someone with them for support?I need to actively listen to what the individual is communication to me.2.3 Demonstrate a range of communication methods and styles to meet individual needs.2.4 Demonstrate how to respond to an individuals reactions when communicating. involve moreStrategies That Can Be Used to Clarify MisunderstandingsOutcome 3 Be able to overcome barriers to communication 3.1 Explain how people from antithetical backgrounds may use and/or interpret communication methods in diametrical ways. There are a few different ways that differences in background can affect communication. Different cultures energise different views of pleasurable behaviour regarding verbal and non-verbal communication for example eye-contact, distance between individuals communicating or patterns of formal conversation. In some cultures a woman should not speak unless spoken t o. Different cultures also show different levels of emotion in their conversation or discussions. I some cases some cultures face to get very emotional whereas some are encouraged not to show emotion. Language differences between cultures can cause problems.Words that are similar or even the same may have different connotations to different cultures. For example it is unacceptable for certain words to be use by certain people but fine for others to se them. Differences in body language and gestures can cause problems. For example in some cultures the nod of the head actually means no and a crusade means yes. These differences mean that we need to research the cultures of the people we work with to boost effective communication.3.2 Identify barriers to effective communication.Differences in languages, cultures and dialects including slang and jargon. Hearing or visual impairment.Relationship between those communicating.Generation difference.Physical environment e.g. noise levels, light levels and distance between those communicating. Emotion or distress.Mental wellness problems.The pace of communication.Learning disabilities.3.3 Demonstrate ways to overcome barriers to communication.3.4 Demonstrate strategies that can be used to clarify misunderstandings.3.5 Explain how to access extra support or services to enable individuals to communicate effectively. If I come across a difficulty in communication I would consult my line manager for advice. Depending on the barriers to communication I could always contact the service users doctor or talk to the local assurance about support services that are available.Outcome 4 Be able to apply principles and practices relating to confidentiality4.1 Explain the meaning of the term confidentiality.Confidentiality is a set of rules that limits access or places restrictions on certain types of information. Confidentiality relates to the duty to adjudge confidence and respect a persons privacy. I have a duty to keep any i nformation given to me by a service user on a need to know basis. The service users personal information that they share with me should not be shared by myself unless it is in the interest of the service user for me to share with an appropriate professional or person with a prove need to know. There are a number of legislations which cover confidentiality inwardly care work.4.2 Demonstrate ways to maintain confidentiality in solar day to day communication.4.3 Describe the potential tension between maintaining an individuals confidentiality and disclosing concerns. fright work is all about supporting an individuals choices and allowing them to inhabit their life as independently as they can, but, our duty of care sometimes interferes with this if their choices mean that they are in vilifys way or suffer a loss. If we suspect a service user is in harms way, suffering abuse or that they could cause harm to another person we need to disclose this information to those who are in a position to help. If we do disclose confidential information the individual needs to know why we need to share the information and that we are obliged to do this. Policies and procedures we are given to follow help us to understand what we should and should not disclose about someone in our care.